Hotel Ciputra World Surabaya Managed By Swiss-Belhotel International, Surabaya

The hotel offers much more luxurious rooms than what the pictures show, making for a very nice stay. Although fairly standard in this luxury hotel, the convenience of being connected to a high-end shopping mall with a movie theater adds to the experience. However, the room design that allows you to see your partner on the sofa from the bathroom may not be for everyone.

The hotel is a perfect choice for families with young children due to its spacious rooms that feel like a journey back to the Victorian era. The immaculate cleanliness and elegant furnishings, including marble flooring in the bathroom and a cozy bed, contribute to a luxurious stay.

My stay at the hotel was a mix of positives and negatives. The rooms, although ruined by some design flaws, were clean and modern. The service, particularly from Amir, was attentive and friendly, but I was disappointed by the lack of a coffee machine in the room. The location was convenient for the mall but getting around the city took too long. The dining options were average at best with room service, and the facilities were of high standard.

Staying at Hotel Ciputra World was a nice experience overall. The rooms are spacious with good facilities and bedding, although the bathroom could use some redesign for better water drainage. The location is convenient but faces construction noise from nearby buildings.

My stay at the hotel was delightful. The rooms are spacious, clean, and well-equipped, making it a comfortable home away from home. The location is convenient, being right next to a shopping mall, although it can be a bit noisy due to the wind. The dining experience was lovely with a variety of local Indonesian and Asian foods. Overall, a great value for money option.