Hotel Ciputra World Surabaya Managed By Swiss-Belhotel International, Surabaya
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Key details
About the Hotel
Jl. Mayjen Sungkono Kav.87 - 89,
Surabaya,
Indonesia,
60225,
East Java
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Double Room
Max:
2 persons
30 m²
Bed options:
1 King-size bed
City view
Shower
Air conditioning
room details
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Superior Deluxe Twin Room
Max:
2 persons
33 m²
Bed options:
2 Single beds
City view
Shower
Air conditioning
room details
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Grand Deluxe Double Room
Max:
2 persons
36 m²
Bed options:
1 King-size bed
City view
Shower
Air conditioning
room details
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Getting around
A list of all available modes of transport
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Golf course
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Welcome drink
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
Children
- Cots
Spa & Leisure
- Rooftop pool
- Spa & wellness centre
- Sauna
- Jacuzzi
- Massage
- Pool with view
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Location
Jl. Mayjen Sungkono Kav.87 - 89,
Surabaya,
Indonesia,
60225,
East Java
Map view
Jl. Mayjen Sungkono Kav.87 - 89,
Surabaya,
Indonesia,
60225,
East Java
City landmarks
Zoo
Surabaya Zoo
3.6
km
Taman Bungkul Street
Taman Bungkul
2.2
km
Shopping Area
Surabaya Town Square
1.5
km
Jl. Pantai Ria Kenjeran
Kenjeran Park
1.8
km
Jayabaya Terminal
Suroboyo Monument
2.1
km
Park
Bungkul Park
2.2
km
Temple of Heaven Kenjeran
1.8
km
Stasiun Surabaya Kota
1.8
km
Mall
Golden City Mal
1.4
km
Forest
Pakal Forest
1.5
km
Park
Apsari Park
1.5
km
Park
Mayangkara Park
1.5
km
Park
Jayengrono Park
1.5
km
Genteng Village Eco Tourism
1.8
km
Jl. Diponegoro No.1-B
Sura and Baya statue
2.1
km
Jl. Dr. Soetomo No.67
Taman Korea
2.1
km
Jl. Raya Darmo No.6
Cagar Budaya Perpustakaan Bank Indonesia
2.1
km
Jl. Darmo
Monumen Perjuangan POLRI
2.7
km
Spa Centre
Vous Spa
2.4
km
Jl. Panglima Sudirman
Pointed Bamboo Monument
3.9
km
Jl. HR Muhammad No 94
Orasis Gallery
3.2
km
Golf Course
Taman Dayu Golf Course
3.3
km
Jl. Pemuda No.39
Monumen Kapal Selam
4.5
km
Jln. Taman Apsari
Joko Dolog Statue
4.0
km
Jl. Raya Gubeng
Monkasel
3.9
km
Jln. Pahlawan
Tugu Pahlawan
4.0
km
Jl. Tegalsari No. 35
Visma Art Gallery
3.6
km
Public Building
Grahadi Building
4.2
km
Jl. Ahmad Yani No.138
Taman Pelangi
3.9
km
Nearby
Mall
Ciputra World Surabaya Mall
450 m
Restaurants
Lareia Cake & Co. Cafe
50 m
Jl. Mayjen Sungkono Ciputra World Surabaya 3rd Fl. no. 9
Blue Basil
450 m
Jln. Mayjen Sungkono 89 Ciputra World Mall
Bentoya Ciputra World
420 m
Jl. Mayor Jenderal Sungkono no. 89 Ciputra World Lt.3 Unit. 20 - 21
My Kopi-O Ciputra World
50 m
Jln. Mayjen Sungkono no. 89 Ciputra World
Paradise Dynasty Ciputra World
50 m
Jln. Mayjen Sungkono no. 87 Ciputra World Surabaya
Yoshinoya Ciputra World
190 m
Jl. Mayjend Sungkono no. 87-89 Ciputra World
Lao Pan Ciputra World
140 m
Jln. Mayjen Sungkono no. 87 Ciputra World Surabaya 3rd Floor 56A
Wok Noodle Ciputra World
150 m
Jln. Mayjen Sungkono No. 87 Ciputra World Surabaya 3rd Floor #5B
Resto Nine
270 m
Jln. Mayjen Sungkono 83
Reviews and Ratings
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
8.2/10
Great
Rooms
8.6
Location
7.4
Service
8.8
Dining
7.6
William
United States,
April
2024
8.6/10
The hotel offers much more luxurious rooms than what the pictures show, making for a very nice stay. Although fairly standard in this luxury hotel, the convenience of being connected to a high-end shopping mall with a movie theater adds to the experience. However, the room design that allows you to see your partner on the sofa from the bathroom may not be for everyone.
Rooms
9.0
The rooms are much more luxurious than they look in the pictures. Sitting on the loo and looking through the glass doors at your partner on the sofa is unique.
Service
8.0
The service at the hotel is really friendly and helpful. From check-in to enjoying a pure mineral water dining experience, the staff is kind and humble.
Location
8.0
The location is good, especially being linked to the Ciputra mall. It's unfortunate that the shops were closed for a period, but being near a shopping center and having easy access to central Surabaya are definite pluses.
Dining
9.0
The dining experience is exceptional, offering a great variety of warm European and Asian food. The freshness of the juice and overall food quality make it a standout point.
Facilities
9.0
The hotel provides excellent facilities for a comfortable stay.
Walt
United States,
February
2024
8.2/10
The hotel is a perfect choice for families with young children due to its spacious rooms that feel like a journey back to the Victorian era. The immaculate cleanliness and elegant furnishings, including marble flooring in the bathroom and a cozy bed, contribute to a luxurious stay.
Rooms
9.0
The rooms were impeccably clean and felt like stepping into the Victorian era, with beautiful furnishings and comfortable amenities.
Service
9.0
The service was exceptional, particularly thanks to Mrs Dona from the Marketing Division, who went above and beyond to assist us with patience and efficiency. The staff overall were incredibly friendly and helpful, making our stay truly enjoyable.
Location
8.0
The hotel is conveniently located next to a big mall, offering easy access to various attractions such as Kebun Binatang Surabaya and the train station. While the size may be smaller than other hotels in Surabaya, the proximity to amenities and the excellent service by Mr Umam make up for it.
Dining
7.0
The dining experience was pleasant, with fresh options and a connection to the shopping mall.
Facilities
8.0
The hotel offers a range of facilities to enhance your stay, ensuring comfort and convenience throughout. The value for the facilities provided is commendable.
Oscar
United States,
October
2023
7.4/10
My stay at the hotel was a mix of positives and negatives. The rooms, although ruined by some design flaws, were clean and modern. The service, particularly from Amir, was attentive and friendly, but I was disappointed by the lack of a coffee machine in the room. The location was convenient for the mall but getting around the city took too long. The dining options were average at best with room service, and the facilities were of high standard.
Rooms
8.0
The beautifully designed room was clean and furnishing modern.
Service
9.0
The service, especially from Amir, was attentive and very friendly.
Location
6.0
The location was convenient for the mall but getting anywhere else in the city takes ages.
Dining
5.0
The dining was average at best, delivered to the room.
Facilities
9.0
The facilities are of very high standard throughout.
Michael
United States,
September
2023
8.0/10
Staying at Hotel Ciputra World was a nice experience overall. The rooms are spacious with good facilities and bedding, although the bathroom could use some redesign for better water drainage. The location is convenient but faces construction noise from nearby buildings.
Rooms
8.0
The rooms are bigger than average and the bathtub with a view is a nice addition.
Service
9.0
The staff at Hotel Ciputra Surabaya were friendly and helpful, providing professional service.
Location
7.0
The hotel is very close to the mall, offering easy access for taxis and a comfortable room, but it's not exactly in the city and can be on a crowded street.
Dining
8.0
The dining experience was satisfactory with quite elaborate and delicious options.
Facilities
8.0
The facilities at Hotel Ciputra World were good, enhancing the overall stay.
Jacob
United States,
August
2023
8.8/10
My stay at the hotel was delightful. The rooms are spacious, clean, and well-equipped, making it a comfortable home away from home. The location is convenient, being right next to a shopping mall, although it can be a bit noisy due to the wind. The dining experience was lovely with a variety of local Indonesian and Asian foods. Overall, a great value for money option.
Rooms
9.0
The rooms are comfy, clean, and sufficiently equipped with facilities. The bathtub is a nice touch.
Service
9.0
The service was exceptional, with the staff going above and beyond to ensure a pleasant stay.
Location
8.0
The hotel's location in the city center next to the department store is very convenient for shopping and exploring.
Dining
9.0
The dining options were fantastic, offering a wide selection of Asian and Western dishes.
Facilities
9.0
The facilities provided by the hotel were top-notch, enhancing the overall experience of the stay.
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